Top 25 CX Trends in 2025 Shaping the FutureThe future of Customer Experience (CX) is brighter than ever! As we step into 2025, businesses are entering a new era of connection, where…3d ago3d ago
Leading with AI – Oracle Fusion in 2025 — Strategy & Use CasesThe rapid evolution of AI is redefining the future of enterprise solutions and its integration with Oracle Fusion is set to be a…3d ago3d ago
Beyond the Shorelines A Journey of Celebration, Reflection & PurposeSome milestones are meant to be CELEBRATED. Others are meant to be EXPERIENCED.3d ago3d ago
How Green Will Your Utility Be in 2025?Sustainability has become a defining measure of success for utilities in 2025. Across the United States, utility companies are under…6d ago6d ago
Breaking Barriers - Solving the AI Adoption Challenges in Oracle CX WorldArtificial Intelligence (AI) is no longer a futuristic concept — it is here, shaping the way we live, work & interact. From the moment we…6d ago6d ago
10 Technologies that Will Redefine the Utility Industry in 2025The utility industry is on the cusp of a revolutionary transformation, driven by rapid advancements in technology and an increasing…6d ago6d ago
From Vision to Action: A 5-Step Guide to Building Agentforce AI AgentsAI agents are transforming the way businesses engage with their customers. These intelligent solutions are reshaping customer service…Feb 7Feb 7
Transforming Utilities CX with Innovative SolutionsSoftClouds, with a rich legacy of over 20 years of delivering innovative solutions, is expertly navigating the rapid evolution of customer…Jan 27Jan 27
Steps to Achieve Tailored CX in ManufacturingIn today’s competitive landscape, delivering a personalized customer experience (CX) in manufacturing has become a strategic imperative…Jan 24Jan 24
Personalized Experience in Manufacturing: Key Strategies.In an era of global competition and rapidly advancing technologies, customer expectations in manufacturing have reached new heights. Gone…Jan 24Jan 24
