SoftCloudsThe Vital Role of Field Service in Modern UtilitiesEvery modern society relies on a seamless flow of utilities — electricity, water, gas. Behind the scenes, a dedicated team ensures this…Aug 5Aug 5
SoftCloudsNext-Gen Customer Service: Top 10 Areas Where CX Can Help Manufacturers Improve ProfitabilityThe Manufacturing industry is experiencing unprecedented growth fuelled by technological advancements, globalization, and shifting…Jul 15Jul 15
SoftCloudsTaking Flight 2024: How Customer Experience (CX) is Revolutionizing the Airline IndustryGone are the days when simply getting passengers from Point A to Point B was enough for airlines to thrive. The travelers of today are more…Jul 15Jul 15
SoftCloudsThe Ultimate Guide to Oracle Enterprise Performance Management (EPM) CloudIn this fast-paced business landscape, effective performance management is crucial for organizations striving to stay competitive and…Jun 21Jun 21
SoftCloudsSalesforce Data Cloud vs Snowflake — Who’s Better?In today’s digital landscape, data reigns supreme. From informing business strategies to enhancing customer experiences, data has become…Jun 14Jun 14
SoftCloudsBuilding a Delightful Experience for EV Users Beyond ChargingThe electric vehicle (EV) revolution is picking up speed. As of April 2024, there are over 2 million EVs registered in the US alone and…Jun 14Jun 14
SoftCloudsSoftClouds: Revolutionary Highlights & Insights from Salesforce Connections 2024 ChicagoSalesforce Connections in Chicago May 22–23, 2024 — was an inspiring event, bringing together industry leaders, innovators, and…Jun 14Jun 14
SoftCloudsUtility Industry: The New CX Boomerang for Repeat Customer SuccessThe utility industry is experiencing a radical transformation. Fueled by the rise of electric vehicles (EVs) and distributed solar…Jun 4Jun 4
SoftCloudsSupercharging Modern Marketers with Salesforce Marketing Cloud Intelligence (Datorama)In today’s data-driven world, guesswork is a recipe for marketing disaster. Marketing and business intelligence (BI) join forces to give…May 24May 24
SoftCloudsBuilding Efficiency in Manufacturing with Salesforce Manufacturing CloudThe manufacturing industry has long been a cornerstone of global economic development, driving innovation, creating jobs, and fostering…May 20May 20
