SoftCloudsNext-Gen Customer Service: Top 10 Areas Where CX Can Help Manufacturers Improve ProfitabilityThe Manufacturing industry is experiencing unprecedented growth fuelled by technological advancements, globalization, and shifting…Jul 15Jul 15
SoftCloudsTaking Flight 2024: How Customer Experience (CX) is Revolutionizing the Airline IndustryGone are the days when simply getting passengers from Point A to Point B was enough for airlines to thrive. The travelers of today are more…Jul 15Jul 15
SoftCloudsThe Ultimate Guide to Oracle Enterprise Performance Management (EPM) CloudIn this fast-paced business landscape, effective performance management is crucial for organizations striving to stay competitive and…Jun 21Jun 21
SoftCloudsSalesforce Data Cloud vs Snowflake — Who’s Better?In today’s digital landscape, data reigns supreme. From informing business strategies to enhancing customer experiences, data has become…Jun 14Jun 14
SoftCloudsBuilding a Delightful Experience for EV Users Beyond ChargingThe electric vehicle (EV) revolution is picking up speed. As of April 2024, there are over 2 million EVs registered in the US alone and…Jun 14Jun 14
SoftCloudsSoftClouds: Revolutionary Highlights & Insights from Salesforce Connections 2024 ChicagoSalesforce Connections in Chicago May 22–23, 2024 — was an inspiring event, bringing together industry leaders, innovators, and…Jun 14Jun 14
SoftCloudsUtility Industry: The New CX Boomerang for Repeat Customer SuccessThe utility industry is experiencing a radical transformation. Fueled by the rise of electric vehicles (EVs) and distributed solar…Jun 4Jun 4
SoftCloudsSupercharging Modern Marketers with Salesforce Marketing Cloud Intelligence (Datorama)In today’s data-driven world, guesswork is a recipe for marketing disaster. Marketing and business intelligence (BI) join forces to give…May 24May 24
SoftCloudsBuilding Efficiency in Manufacturing with Salesforce Manufacturing CloudThe manufacturing industry has long been a cornerstone of global economic development, driving innovation, creating jobs, and fostering…May 20May 20
SoftCloudsSupercharging Your Data with Salesforce Data CloudIn the digital age, data is rapidly evolving from an informational byproduct to a crucial asset. This surge in importance stems from its…May 17May 17