SoftCloudsKey Challenges Revving Up the Automotive Industry in 2024The automotive industry is in the midst of a thrilling transformation. As we steer into 2024, the automotive industry finds itself at a…8 min read·1 day ago----
SoftCloudsBanking on Better CX: Strategies for Improving Customer Satisfaction in BFSIThe Banking, Financial Services, and Insurance (BFSI) industry stands at the forefront of global economic growth, undergoing a…9 min read·1 day ago----
SoftCloudsThe Smart Grid Revolution: How Innovation is Reshaping Power Distribution for EVsOur electrical grids have come a long way. Traditionally, they were one-way systems, simply delivering power from centralized plants to…7 min read·May 6, 2024----
SoftCloudsCX for Auto OEMs — Empowering Business with Enterprise Search & AIThe automotive industry is experiencing a profound transformation, where modern car buyers, particularly younger demographics, emphasize a…9 min read·May 1, 2024----
SoftCloudsTop 7 Practical Strategies for Improving Customer Experience in 2024Customer experience (CX) continues to be a fundamental building block for any business striving for success. Today’s customers are highly…6 min read·May 1, 2024----
SoftCloudsThe AI Advantage in EV Charging StationsThe electric vehicle (EV) revolution streams forward, fuelled by the promise of a greener future. Yet, as the wheels of progress turn, the…7 min read·Apr 3, 2024----
SoftCloudsConnected Customers, Connected Utilities: The CX RevolutionIn today’s utility landscape, customer experience (CX) stands as a foundational element of success. Gone are the days of reactive customer…7 min read·Mar 26, 2024----
SoftCloudsThe State of Customer Experience (CX) In Manufacturing for 2024: The Trends, challenges, and…The customer experience (CX) landscape in the manufacturing industry is rapidly evolving, and manufacturers must stay ahead of the game for…15 min read·Mar 15, 2024----
SoftCloudsOracle CX — Transforming User Experience (UX) with RedwoodThe Need for Better UX with CX11 min read·Feb 22, 2024----
SoftCloudsCX Trends 2024: Unleashing the Power of Customer ExperienceIn the evolving landscape of Customer Experience (CX), the modern customer is undergoing a transformative shift, demanding personalized…8 min read·Jan 29, 2024----